DEBT COLLECTION PROCESS

LEGAL DEBT RECOVERY PROCESS

A Structured, Compliant Debt Recovery Process

Effective debt recovery depends as much on process discipline as it does on debtor engagement.

By maintaining clear communication with our clients and accurate records with debtors and credit bureaus, we avoid the confusion, duplicate contact and post-settlement issues that often derail recoveries and damage client relationships. This structured approach increases settlement success while protecting the client’s standing with their customers.

Step 1

Account Review and Strategy

We assess the account, documentation and recovery options to determine the most effective approach.

Step 2

Professional Debtor Engagement

Debtors are contacted by experienced negotiators using compliant communication methods.

Step 3

Tracing and Credit Bureau Action

Where required, we trace debtors and apply appropriate bureau listings.

Step 4

Settlement or Escalation

We negotiate settlements or escalate through our subsidised legal process where necessary.

Step 5

Payment & Reporting

Payments are processed securely and reported transparently through our client reporting tools.

Attaching Movable Property

Where movable property can be attached, the warrant of execution will be delivered to the sheriff within the concerned area. This will state their findings and will be along the premise of one of the following outcomes:

Should the debtor not have movable property to attach a financial enquiry can occur which requires them to appear in court. This notice should be served directly to the individual in question.

Should the individual not make an appearance for this court date, a warrant for their arrest will be issued.

AVOID THE LEGAL DEBT COLLECTION PROCESS WITH OUR DEBT RECOVERY SPECIALISTS

Get Our Expert Team On The Case Today

Although the Debt Collection Process is an avenue available to businesses for consumers that fail to settle their debts, the easier and more cost effective route is to first make use of a debt recovery service to responsibly contact the consumer to settle their outstanding account.

Please contact us to find out how we can assist you.

WHAT OUR CLIENTS SAY

Client Testimonials

Thank you for your ongoing commitment and assistance with our outstanding invoices. We are a small company of debt counsellors and truly value your transparent reporting and clear, detailed communication.

Celina

I would love to commend the exemplary service I receive from Chanell. Chanell handles all matters with such professionalism and pride. She is always so positive, and makes it so easy to make use of your service. The world needs more people like Chanell

Lisa

We recently started making use of PRS and Associates and am blown away at the excellent service they provide – the team is professional, courteous, and transparent – they continue to meet our required needs and we are more than happy with the results – we would definitely recommend anyone to make use of their services

Belinda

DEBT RECOVERY SERVICES

Small to medium enterprises often do not have the financial resources to sustain an in-house credit department. As an experienced debt recovery company, we act as an extension of your business to help save you both time and money.

PROFESSIONAL ASSOCIATIONS

We are accountable to our clients as well as to the professional associations with various respected companies and organisations within the debt collection industry.

PAY YOUR ACCOUNT

If you wish to establish a fixed payment arrangement for the settlement of your account, please complete your information in the form below and one of our consultants will be in touch soonest to finalize arrangements with you.

WHY USE A DEBT COLLECTOR

To ensure a healthy cash flow, maintaining debt collection is vital as overdue debt can severely harm business processes and disrupt business growth. The best route to follow is using a debt collector for an efficient and successful collection outcome that ensures disruptions in your business are avoided.