DEBT COLLECTORS COUNCIL
PROFESSIONAL DEBT RECOVERY SINCE 1996
Compliance, Accreditation and Professional Standards
When appointing a debt recovery firm, compliance matters. PRS & Associates operates within strict regulatory, ethical and security frameworks to protect both clients and debtors.
Regulatory Registration
- Registered with the Council for Debt Collectors (CFDC)
- Member of the Association of Debt Recovery Agents (ADRA)
Payment and Financial Compliance
- ABSA-approved Third Party Payment Provider, authorised to collect on behalf of registered credit providers
- Secondary trust account with Capitec, facilitating faster and more affordable debtor payments
Technology and Data Security
- Swordfish collections system with ISO 27001 accreditation
- Secure, compliant debtor communication and data handling
- Custom-built client reporting platform with real-time insights
These standards ensure that debt recovery is conducted professionally, securely and without exposing clients to regulatory or reputational risk.
AVOID THE LEGAL DEBT COLLECTION PROCESS WITH OUR DEBT RECOVERY SPECIALISTS
Get Our Expert Team On The Case Today
Although the Debt Collection Process is an avenue available to businesses for consumers that fail to settle their debts, the easier and more cost effective route is to first make use of a debt recovery service to responsibly contact the consumer to settle their outstanding account.
Please contact us to find out how we can assist you.
Why Was The Debt Collectors Council Created?
This Council was created by an Act of Parliament in order to make provisions for the regulation and control of fees charged for debt collection and was established by the Debt Collectors Act 114 of 1998 on 7 February 2003.
The aim of this council mainly revolves around ensuring fair recovery of debt by the debt collector. It is also a means to exercise control over debt collection as an occupation and maintain conduct and professionalism within the industry whilst legalising the recovery of remuneration or fees by companies registered as debt collectors.
No person or company can therefore legally collect debt on behalf of a third party without being registered with the Council for Debt Collectors.
As a consumer, the debt collector is given the right to contact you for the payment of your debt. They are also allowed to charge their client the prescribed fees for the work done in collecting said debt..
The consumer has the right to seek out legal advice before signing anything. They also have the right to confidentiality, to be treated with dignity, and to not be harassed, humiliated, embarrassed. They are only allowed to be contacted after 6 in the morning and before 9 in the evening, excluding Sundays. The consumer also has the right to request a free statement every 6 months.
Should you choose to use our services, you can have the peace of mind that all the staff members at PRS & Associates’ who would deal with your customers in collecting overdue debt, are registered with The Council for Debt Collectors. This means our clients can put their full trust in us to collect debt on their behalf. We also strive to conduct our services in a way that guards client relations.
For further information on the debt collectors council in South Africa, feel free to visit their website at: https://cfdc.org.za/.
DEBT RECOVERY SERVICES
Small to medium enterprises often do not have the financial resources to sustain an in-house credit department. As an experienced debt recovery company, we act as an extension of your business to help save you both time and money.
PROFESSIONAL ASSOCIATIONS
We are accountable to our clients as well as to the professional associations with various respected companies and organisations within the debt collection industry.
PAY YOUR ACCOUNT
If you wish to establish a fixed payment arrangement for the settlement of your account, please complete your information in the form below and one of our consultants will be in touch soonest to finalize arrangements with you.
WHY USE A DEBT COLLECTOR
To ensure a healthy cash flow, maintaining debt collection is vital as overdue debt can severely harm business processes and disrupt business growth. The best route to follow is using a debt collector for an efficient and successful collection outcome that ensures disruptions in your business are avoided.
